Our Metro ADSL2+ home bundles represent fantastic value! You'll also receive FREE setup, plus a FREE wireless modem or $25 credit when you join on a 24-month contract
Our Regional ADSL2+ home bundles are perfect for people outside the metro area! You'll also receive FREE setup, plus a FREE wireless modem or $25 credit when you join on a 24-month contract.
In addition, receive FREE Setup on a 12 month contract, or FREE Setup and a FREE WiFi Modem (or $25 credit) when you select a 24 month contract.
Be quick. Offer available in selected areas only, to new subscribers or existing customers out of contract. Call special is valid for life of contract.
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Great! Now, select your plan
Great news, you are eligible for our Special (Zone 1) plans below.
Great news, you are eligible for our Metro (Zone 1) plans below.
Great news, you are eligible for our Regional (Zone 2 and 3) plans below.
Connect your home to the maximum available speed for your telephone line. With this high-speed Internet connection you can surf the Internet, watch movies and download content with ease.
Enjoy great home phone rates which allow you talk longer for less. Now you can keep in touch with friends and family when you like with our 24 hour, 7 day a week international special and max cost call rates.
No excess usage charges.
Fastest available speed for your telephone line.
Home phone and broadband on one bill.
Advanced members portal to configure your account 24/7.
Affordable call rates with maximum call value.
All plans include $1.98 for the first hour to our Top 50 international countries. For all our international rates, click here.
Connection speed is up to 20000/800Kbps (ADSL2+). This depends on what is available on your telephone line.
Where ADSL2+ is not available, we will connect the fastest speed possible for your telephone line, either up to 8000/384Kbps or 1500/256Kbps.
SpinTel's Top 50 International call locations offer great value. The Top 50 include calls to mobiles in five countries, Canada, Hong Kong, Singapore, China and the US.
All Home Phone plans include $1.98 for the first hour to our Top 50 international countries.
30 days' written notice is required in writing for cancellation of services.
$15 postage and handling fee applies for hardware purchases.
In most cases you are able to retain your current landline telephone number.
Connection times may vary if you do not have an active telephone service and we will advise you of a connection timeframe once the order has been placed.
'Free Setup' refers to an active line that is being transferred to us. Phone connection fees may apply for reconnections, technician visits or cabling of new lines.
39¢ call connection charge applies to timed calls and is in addition to International Special or max cost call rates.
Timed calls are billed in 60 second increments.
Both the home phone and broadband service will be contracted for the elected term.
The Top 50 International Special is available 24 hours a day, seven days a week.
Should you have a rented Telstra handset, it is advisable to return the device to avoid a $50 handset purchase charge. Furthermore, if you are paying telephone handset rental with your current provider, this monthly charge may continue to be billed by SpinTel until you return the handset.
Home phone features available may differ from your current provider. A list of home phone features is displayed here.
Home phone features you may have activated with your current provider may be transferred and monthly fees for those features will be billed by SpinTel.
Some home phone features may not be compatible and complex services such as Line Hunt, FaxStream or Indial may not be available on this service. If you currently have one of these services, you may be required to remove them prior to submitting your application. Features such as redirections and auxiliary numbers may be cancelled on transfer.
Calls to 13 &1300 numbers are charged at 35¢ per call.
An early termination fee of $149 pro-rata applies to the home phone service should you cancel within your contract term.
An early termination fee of $300 pro-rata applies to the broadband service should you cancel within your contract term.
You may change plans at any time during your contract.
There is no charge to upgrade or downgrade your plan.
Service connection time is between three and 14 working days. If you currently have an active service, in most cases you can continue to use it without service interruption.
Data usage is calculated for both downloads only.
Data usage is counted in gigabytes where 1 gigabyte (GB) = 1000 megabytes (MB).
Unused download data is forfeited at the end of each billing month.
Should you transfer your home phone to another provider within your contract period, your broadband monthly access fee will be changed to the monthly bundled rate.
The service will be delivered over the Telstra Wholesale or Optus Wholesale network