Business VoIP

What You Pay

What You Get

BizVoIP Lite

BizVoIP Mod

BizVoIP Mobile

Local Calls 8¢ untimed 4¢ untimed Free
National Calls 8¢ untimed 4¢ untimed Free
Mobile Calls 16¢/min 12¢/min 8¢/min
SpinTel to SpinTel VoIP calls Free Free Free
DID Number Included Included Included
Additional Lines $4.95 per month $4.95 per month $4.95 per month
Critical Information Summary Critical Information Summary Critical Information Summary
Minimum total cost in first month $10.00 $20.00 $30.00
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Why VoIP for business?

Our business grade VoIP service is backed by one of Australia's top telecommunications companies. Other VoIP providers may direct their VoIP traffic overseas or through various other low quality routes which affects service quality.

We have invested in a quality network to ensure our VoIP service is class leading.

What is a DID Number?

A Direct Inward Dial (DID) number is your VoIP telephone number. You are able to use it in the same way as a normal landline number.

A DID allows you to receive incoming calls. Without a DID you'd only be able to make outgoing calls using VoIP.

If you select a DID number that is out of your call collection area, charges for that DID number will pertain to the call collection area for that number.

Additional Features

Caller ID FREE
Call Waiting FREE
Call Transfer FREE
3 Way Call FREE
Call Forward Unconditional FREE
Call Forward on Busy FREE
Call Forward on Unavailable FREE
Do Not Disturb FREE
Call Return FREE
Voicemail FREE
Caller ID Block 5¢ per use, or $1.95 per month
Set Outgoing Caller ID FREE with a SpinTel landline, or $1.95 per month
Call Forward to Multiple Numbers $1.95 per month
Call Forward for Selected Numbers $1.95 per month
Wakeup Calls 5¢ per use

Some features may be incompatible in some areas. Email or call us on 13 22 10 for further information.
Existing customers can activate these features in My Account.


Can I use VoIP with my current landline?

You can also use VoIP to supplement your existing phone service by allowing all incoming calls to come through via your traditional landline and all outgoing calls through VoIP. This will allow you to keep your existing landline number and save on call costs.

What kind of internet connection do I need?

We recommend at least a 512/128Kbps ADSL broadband service for VoIP. However a 1500/256Kbps and higher service is preferred. This will ensure optimum quality calls.

Do I need to make calls through my computer?

No. Once set-up correctly, you are can use VoIP like a regular phone service.

What is an additional line?

Each additional line allows you to make another outbound call at the same time. The additional line will have the same call rates as the primary line.

Hardware Options

Minitar MVA11A VoIP Modem

Minitar MVA11A

  • This device requires a broadband modem/router to function correctly.
  • Silence Suppression
  • Voice activity detection
  • RJ11 Port for Standard Phone
  • RJ11 Port for PSTN Lifeline (Optional)
  • One year manufacturer's warranty
Price: $119
D-Link DVA-G3670B ADSL2+ WiFi Modem

D-Link DVA-G3670B

  • Integrated high-speed ADSL2/2+ modem
  • 2x FXS Ports (VoIP)
  • 4 port Ethernet router
  • Wireless G
  • 1x FXO Lifeline (PSTN)
  • Splitter filter included
  • One year manufacturer's warranty
Price: $199

If you have an existing VoIP compatible modem or ATA, you are not required to purchase a new device from us.

Things to know

  • All prices include GST.
  • Only available to small to medium business customers.
  • Service is billed monthly in advance.
  • Payments are to be made by Direct Debit or Credit Card.
  • No flagfall applies to all calls.
  • Mobile and International Calls are charged per 30 seconds.
  • 30 days required in writing for cancellations.
  • All plans are subject to our Acceptable Use Policy (AUP).
  • Calls to 13 & 1300 numbers are charged at 30¢ per call.
  • Calls to 1800 numbers are free.
  • You may change plans any time for the following monthly billing cycle.
  • SpinTel provides no guarantee that the DID number allocated will be a local call for third party callers in your area. This must be confirmed with the third party's voice carrier.
  • VoIP services are generally activated within one business day.
  • Unfortunately DID Numbers are not available for the Northern Territory.
  • If in the event you call an emergency services number from this VoIP service, you must advise the operator of your current location.
  • The service will be delivered over the Optus Wholesale network
  • To see our international voip rates, click here.