SpinTel Business Phone

Our business phone plans offer affordable and reliable communication solutions

1
Select a phone call package
Local calls: 10¢ per call
National calls: 10¢ per call
Mobile calls: 20¢/min
$5.00
Local calls: Unlimited
National calls: Unlimited
Mobile calls: 20¢/min
$10.00
Local calls: Unlimited
National calls: Unlimited
Mobile calls: Unlimited
$20.00
2
Select your contract length
Month to Month No Setup Fee
12 Months $20 Credit
6
Customise your plan
Number of Lines

Please select

Each additional line will be delivered on the same phone package

GXP1625 Handset

Please select



GXP2135 Handset

Please select



Your plan summary:

Minimum total cost $744.95. Includes -phone activation $59 and- setup fee $50.

1 Rental handsets are subject to an upfront configuration charge equal to three months rental, payable per device. This fee is waived when purchasing outright.

Critical Information Summary

$0.00/month

Upfront Charges
+ $99.00 Handset
+ $15.00 Postage

SpinTel Business Phone

Plan Features Small Medium Large
Standard local and national calls included
Unlimited calls to mobiles in Australia
nbn™ ready
Keep your existing number
No flagfall charges
Voicemail to e-mail
No contract
No activation fee
Line Hunt
Call Forward Busy/Unreachable/Unconditional
Optional Plan Features $30.00 per Month: (Feature Description Here) Small Medium Large
Call Queuing
IVR (Menu Options)
Call Recording
Announcements
Ring Groups
Time Conditions
Park Calls
1300 and 1800 per minute costs Small Medium Large
National $0.05c Unlimited Unlimited
Mobile $0.06c $0.06c Unlimited
Plan cost per month $10.00 $300.00 $800.00
Handset Features GXP1625 GXP2135
2 Lines
8 Lines
nbn™ ready
HD audio
Electronic Hook Switch (EHS)
PoE to power Ethernet
Hold, transfer
3-way conferencing
4-way conferencing
Spec Sheet GXP1625 GXP2135

Hardware

Each item below is supported by SpinTel, and has undergone rigorous testing to ensure you are receiving a quality product. You can order standard hardware items when submitting your order, please discuss your VoIP & Multiline Equipment requirements with your BizCare agent, who will contact you after you place your order.

Gateways

Netcomm VDSL/ADSL WiFi VoIP GIGABIT Gateway NF18ACV
The digital heart of your business delivers the ultimate broadband experience with triple play services and next generation wireless connectivity with ultra-fast speeds. The NF18ACV is a smart VDSL2/ADSL2+ gateway designed to connect to VDSL and ADSL networks as well as NBN & UFB Fibre services to deliver the fastest available broadband speeds and performance at your business.
$99.95
Spec Sheet

PBX Equipment

Grandstream HT814 Grandstream GXW4008
This FXS Gateway is an ideal solution for businesses looking to connect one or more lines of a traditional PSTN PBX to a Digital (NBN) system. The GXW4008 series FXS Gateway enables small and medium businesses to create an integrated IP and PSTN telephony systems to create one easy-to-manage communications solution. The GXW4008 series is intuitive and easy to deploy with its 8 FXS ports for analog telephones, and two 10/100 ports.
$130 $230
Spec Sheet Spec Sheet

Phone Equipment

Grandstream GXP1620 Grandstream GXP2135
The GXP1620 is a IP phone for small businesses. 2-line IP Phone includes 3-way conferencing to keep workers in-touch and productive. A 132x48 backlit LCD screen creates a clear display for easy viewing. Additional features such as dual-switched 10/100mbps ports, HD audio, multi-language support and 3 XML programmable soft keys allow the GXP1620 to be a high quality, versatile and dependable office phone. The GXP 2135 is perfectly designed IP phone business class, supports up to 8 lines, equipped with a color LCD display with a diagonal of 2.8 inches, 4th XML programmable context-sensitive keys, 8 programmable keys, dual network ports, Gigabit, built PoE and Bluetooth, and with Electronic Hook (EHS). GXP 2135 delivers superior HD-quality sound.
$64 $129
Spec Sheet Spec Sheet
Grandstream DP750 Grandstream DP720
The DP750 supports a range of up to 300 meters outdoors and 50 meters indoors, and delivers up to 10 SIP accounts and 4 concurrent calls while also offering essential call control features and functionalities, such as 3-way conferencing, call forward and call transfer. A seamless, unified interaction between DP720s can be achieved through the DP750, by giving all DP720s a shared SIP account from the DP750. The DP720 allows the user to unbind themselves from their desk and move freely and efficiently throughout the work environment. When paired with Grandstream’s DP750, the DP720 offers a mobilized VoIP solution for any business or residential user. This mobile DECT handset is the ideal choice for users who are looking to be mobile and have access to essential call control features. Up to 5 DP720 handsets can pair with a single DP750 DECT base station, and each support up to 10 SIP accounts, full HD audio, a 3.5mm headset jack, multi-language support, a speakerphone and more.
$70.00 $60.00
Spec Sheet Spec Sheet


International Rates

On top of our already competetive international calling rates, we offer a special rate for countries in our top 50 list. SpinTel customers can enjoy a low rate of $1.98, for the first hour to any of our top 50 international countries. Flagfall may apply, please consult your plans Critical Information Summary for more information, rates below are per minute.

Top 50 Countries

Select a Destination

All Countries

Select a Destination


Setup

This FAQ will answer some of the more general questions you might have about your order, click a question below to fast-forward to a section.

 

What happens after I place my order?

Once your order is received our provisioning team will verify your order details, then perform some additional checks on your order.

 

When can I use the order tracker?

After your order is verified we will create your account, which means you can now log into our Order Tracker (this usually takes about 24 hours from when you place your order).

 

How long does it take to complete my order?

Please see the table below for estimates on order delivery times, we recommend viewing the 'More Information' link that relates to your order type so that you may view specific information regarding your service installation.

Our delivery time frames heavily depend on infrastructure available at your address, please note that these are provided to be a guide only, and are based on our average delivery times.

Order Type Average ETA More Information
Mobile 3-4 Business Days Mobile Setup Process
Residential Telephone 1-5 Business Days Telephone Setup Process
Business Telephone 1-5 Business Days Business Phone Setup Process
Business VoIP 1-2 Business Days VoIP Setup Process
Broadband Bundles 6-14 Business Days Broadband Bundle Setup Process
Business Bundles 6-14 Business Days Business Bundles Setup Process
NBN Bundles 9-24 Business Days (much faster with existing NTD) NBN Setup Process

 

How does SpinTel keep me updated on my order progress?

At almost every step of the way we will keep you updated on your order, you should expect to receive emails & SMS from us when you order is submitted, and when it is completed.

 

What if there are issues with my order?

Occasionally we may run into issues, this can happen at any stage of the install process. If this happens we will notify you via email, and one of our agents will call you ASAP to attempt to resolve whatever issue may have ocured.

 

When will I get my first bill?

We have two bill runs that dispatch invoices on either the 7th, or 21st of the month.

Some customers receive a bill before their entire order is completed.

For example, a customer has ordered a bundle, and their phone was connected before the broadband. If a bill run is scheduled after this then you will receive an invoice for the active service.



Terms

All of our products are covered by SpinTel's Standard Form of Agreement and are subject to our Acceptable Use Policy (AUP).

Things To Know

This page summarises some helpful things to know, if you have any questions please call us on 13 22 10.

  • All prices include GST.
  • Only available to small to medium business customers.
  • Service is billed monthly in advance.
  • Payments are to be made by Direct Debit or Credit Card.
  • No flagfall applies to all calls.
  • Mobile and International Calls are charged per 30 seconds.
  • 30 days required in writing for cancellations.
  • All plans are subject to our Acceptable Use Policy (AUP).
  • Calls to 13 & 1300 numbers are charged at 35¢ per call.
  • Calls to 1800 numbers are free.
  • You may change plans any time for the following monthly billing cycle.
  • SpinTel provides no guarantee that the DID number allocated will be a local call for third party callers in your area. This must be confirmed with the third party's voice carrier.
  • VoIP services are generally activated within one business day.
  • Unfortunately DID Numbers are not available for the Northern Territory.
  • If in the event you call an emergency services number from this VoIP service, you must advise the operator of your current location.
  • The service will be delivered over the Optus Wholesale network
  • To see our international voip rates, click here.