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TECHNICAL SUPPORT

Here you'll find guides on configuring and setting up your broadband, phone, and mobile. There are also FAQs covering a wide range of topics, as well as helpful information on the services SpinTel provides.

Customers experiencing service difficulties should check our Network Status page for known issues before troubleshooting.

KNOWLEDGEBASE

GUIDES

This knowledgebase contains helpful guides which cover a wide range of topics.

CUSTOMER SERVICE

Call us on 1300 303 375 or log in to My Account and request a callback at a time that suits you.

  • 8:00am to 8:00pm weekdays
  • 9:00am to 5:00pm weekends and holidays
  • All times are Australian Eastern Daylight Time (AEDT)

NETWORK STATUS

Customers experiencing service difficulties should check our Network Status page for known issues before troubleshooting.

Call us on 1300 303 375 or log in to My Account and request a callback at a time that suits you.

Zoho Customer Assistance

Please call us for more information on requesting a remote assistance session.