Here you'll find guides on configuring and setting up your broadband, phone, and mobile. There are also FAQs covering a wide range of topics, as well as helpful information on the services SpinTel provides.
Customers experiencing service difficulties should check our Network Status page for known issues before troubleshooting.
This knowledgebase contains helpful guides which cover a wide range of topics.
CUSTOMER SERVICE
Call us on 1300 303 375 or log in to My Account and request a callback at a time that suits you.
8:00am to 8:00pm weekdays
9:00am to 5:00pm weekends and holidays
All times are Australian Eastern Daylight Time (AEDT)
NETWORK STATUS
Customers experiencing service difficulties should check our Network Status page for known issues before troubleshooting.
Call us on 1300 303 375 or log in to My Account and request a callback at a time that suits you.
Zoho Customer Assistance
Please call us for more information on requesting a remote assistance session.
Call Me
Contact number should be 10 digits.
Please fill out this field.
We will call you as close to your callback time as possible
Please fill out this field.
Please enter a valid email.
Please fill out this field.
Callback Created
Thank you. We've scheduled a callback at the time requested. When SpinTel calls you, you will be placed first in a queue. When our first agent is available you will be answered.
We will attempt to call you three times with 30 min intervals between calls.
NBN Register Interest
Please enter a valid email.
Mobile Number should be 10 digits.
Work Number should be 10 digits.
Home Number should be 10 digits.
NBN Register Interest
Thank you, your NBN Register Interest has been recorded.
Please call us
Unfortunately we are unable to check your address online. Please call us so that one of our friendly sales agents can check for you.
