In this article, we'll go through what you need to do to transfer your mobile phone number to SpinTel from another carrier.
You'll need to make sure of the following:
Note: SpinTel is not liable for any fees or charges incurred by your previous service provider.
It can take 15 mins to 24 hours for the transfer to be complete. Transfers to SpinTel are completed between the following timeframes:
For requests outside of these hours, your service will remain active with your existing provider until the next day.
If you suspect that your mobile number has been fraudulently transferred/ported, you should immediately report the activity to
All times are Australian Eastern Daylight Time (AEDT)
Customers experiencing service difficulties should check our Network Status page for known issues before troubleshooting.