Plug in the 3GO11 Wireless Modem into an available USB port on your Laptop or PC.
If the installation does not automatically start, click on "My Computer" on your desktop and locate "Wireless Modem" under the removable storage heading.
Double-click the Wireless Modem icon to begin the installation process.
Click Next on the first screen
Select the installation path, or leave as is (recommended) and click Next.
Click "Install" to continue.
Please wait for the program to install.
If prompted to verify any driver installations please select "Install this driver software anyway"
Click on "Finish" to complete the installation.
Once installed the wireless broadband program should open automatically, if not, double-click the application on your desktop.
Once open, select Settings on the left hand side of the screen.
Select Profile Settings on the left hand side followed by Add at the bottom of the screen.
Choose New Profile followed by Next.
Enter the following details. Then press Finish.
You will then be taken back to the profile screen, select the profile you have created then press the Set Default button. After doing that press the red arrow pointing to the left in the top right corner to return to the main screen.
Once at the main screen press the connect button. Once connected you should see the screen below.
Installation procedure is now complete.
All times are Australian Eastern Daylight Time (AEDT)
Customers experiencing service difficulties should check our Network Status page for known issues before troubleshooting.