Please see below for a list of current account status definitions:
Call us on 1300 303 375 or log in to My Account and request a callback at a time that suits you.
All times are Australian Eastern Daylight Time (AEDT)
Customers experiencing service difficulties should check our Network Status page for known issues before troubleshooting.
Thank you. We've scheduled a callback at the time requested. When SpinTel calls you, you will be placed first in a queue. When our first agent is available you will be answered.
We will attempt to call you three times with 30 min intervals between calls.
Thank you, your NBN Register Interest has been recorded.
Unfortunately we are unable to check your address online. Please call us so that one of our friendly sales agents can check for you.