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Invoice Query

Future Invoice Enquiry

Scenario


  • Customer asks how much the next invoice would likely be
  • Customer enquires about the final invoice

What to do


  1. Click the preview invoice link as shown below.

  2. You may also go to the invoice history and click on the preview invoice link.
  3. Educate the customer that it is the running invoice. Any additional charge usage will change the amount.

 

Note: If you are making an adjustment and give advice on the bill always check the preview invoice button on the main Station account page.

If you forget to check the next invoice, you may accidentally double up on credits.

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