1. In Station, click the Website Button - this will direct you to SpinTel website
3. Enter the email address on the account as shown below and click Proceed to New Checkout.
4. Secure Check out page will display. Enter the necessary details per step provided as shown below.
Once the order has been submitted an order confirmation will show and email will be sent to the customer.
1. Click on the Service ID of the ADSL Service
2. Click on New Work-Type
3. Click on NBN Upgrade
4. Choose the Active Phone bundled with the ADSL from the drop-down then click on Add Service button
5. Enter order details and click on Complete to create the order
All times are Australian Eastern Daylight Time (AEDT)
Customers experiencing service difficulties should check our Network Status page for known issues before troubleshooting.