Support Home  >  Account  >  Free Webspace


Free Webspace

Activate Free Webspace

After activating your webspace you'll have 50MB of storage on our web server. 

You can add or remove content by using an FTP client such as Filezilla which you can download here. files to our remote server. For help with FTP transfers please view this guide.  

1. Visit

2. Login to My Account by clicking Customers and then My Account on the top right.

3. Click Users & Mailboxes in the lower menu.

4. Click on To activate or modify your free webspace click here and then click Create.

How to FTP files to your web hosting space

We will be using a program called FileZilla which is a free FTP client. This guide will show you how to maintain your web hosting space with the program mentioned and show you how to upload and download files from your FTP space in order to make changes for your web pages or website.

First you will want to head over to My Account and enable webspace in the users section.

Example Details Follows

  • FTP Server:
  • FTP User: your webspace username
  • FTP Pass: your webspace password

There is no domain name required the URL to your web space is:

Step 1

Fill in Address, Login and Password fields with the FTP Address, Username and Password supplied for your web hosting space.

Make sure the Port field is 21


Hit the Enter button on your keyboard to connect to the FTP Address.

Once you see this on your screen you will also notice a folder called public_html. This folder is the ROOT folder of your web hosting space, in order to correctly display and maintain web pages you are required to keep all web hosting files in this folder.


Step 2

To download files from your web hosting space you would double click on the public_html folder then click and drag any files you wish from the right window to the left window (to the save location on your computer).

To upload files from your computer to the web hosting space provided you would drag and drop any folders or contents and files as you wish into the right window from the left window into the public_html folder of your web hosting space.

You now have successfully made necessary changes to your web hosting space.


This knowledgebase contains helpful guides which cover a wide range of topics.


Call us on 1300 303 375 or log in to My Account and request a callback at a time that suits you.

  • 8:00am to 8:00pm weekdays
  • 9:00am to 5:00pm weekends and holidays

All times are Australian Eastern Daylight Time (AEDT)


Customers experiencing service difficulties should check our Network Status page for known issues before troubleshooting.



Our gurus will help you get started, and happily help you out.

CALL US ON 13 22 10

Take a look at our FAQ