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Track Your Service Usage

1. Visit spintel.net.au

2. Login to My Account by clicking Customers and then My Account on the top right.

3.  Select the type service from the left menu and click on Usage.
Service Plan - This is the plan of the service selected.
For Mobile, Capped means once you reach the data allocated for the mobile, system will automatically suspend you data unless you wish to buy data block. Uncapped means once you reached the data allocated for the mobile, system will automatically add 1GB data ($10), maximum of $10 per billing cycle. You might wanna think of changing the plan.
For NBN, once you've reached the allotted data plan you may also wish to add data block here.
View Non-Cap Usage - This will only show roaming usage.

4. Select the date of the billing cycle you wish to check the data usage.


Note: Your billing cycle identifies the start date of your monthly inclusion. This means at the beginning of each billing cycle, your allotment of data, minutes, and messages refreshes.

For example, if your wireless rate plan includes 10GB data, you'll begin using your allotted data on the first day of your billing cycle. If you don't use your entire allotment of 10GB any excess will not roll over.

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All times are Australian Eastern Daylight Time (AEDT)

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Customers experiencing service difficulties should check our Network Status page for known issues before troubleshooting.

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