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Instantly Request For A Payment Extension

1. Visit spintel.net.au

2. Login to My Account by clicking Customers and then My Account on the top right.

3.  In the Home page click on Pay Now.

4.  Click Request Payment Extension under the due date of your bill. Select the date you want to pay the bill and click on Submit.
Note: It is recommended to request for a payment extension prior to the due date of your service. Payment extension fee may apply.

5. You may also call SpinTel Customer Service at 1300 303 375. We are open 8:00am to 8:00pm AEDT (Weekdays) and 9:00am to 5:00pm AEDT (Weekends)

Important: Terms and Conditions apply

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CUSTOMER SERVICE

Call us on 1300 303 375 or log in to My Account and request a callback at a time that suits you.

  • 8:00am to 8:00pm weekdays
  • 9:00am to 5:00pm weekends and holidays

All times are Australian Eastern Daylight Time (AEDT)

NETWORK STATUS

Customers experiencing service difficulties should check our Network Status page for known issues before troubleshooting.

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