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Request Replacement Sim For New Sim Size, Lost/stolen

1. Visit spintel.net.au

2. Login to My Account by clicking Customers and then My Account on the top right.

3. Select the Mobile service (from the list on the left menu if you have more than one) and click Replace SIM. 

4.  Complete the SIM Replacement form and the click Submit button. A confirmation message will be then show. 

How long will it take for me to receive my new SIM card?

Standard Post:  You will receive your SIM card in 3-5 business days.
Express Post: You will receive your SIM card in 1-2 business days.

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