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Activate International Roaming To Use It Overseas

What You Need To Know

Activate RoamingRoaming ChargesCheck Usage

 

Activate Roaming

1. Visit spintel.net.au

2. Login to My Account by clicking Customers and then My Account on the top right.

3. Select the Mobile service (from the list on the left menu if you have more than one) and click Configure.

 4. Turn ON International Roaming and click Update.

Confirmation will be displayed in My Account once feature has been Activated Successfully.

Note: Please read and understand the Terms and Conditions before enabling the feature.

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Checking Applicable Roaming Charges

Roaming Charges incurred when International Roaming activated and used outside of Australia. All international roaming usage charges, including call, text message and data charges are charged in addition of the normal mobile inclusions, and at a higher rate.

1. Visit spintel.net.au

2. Go to Mobile Plans and click on International tab then, click International Roaming Page.  

3. Click on the drop down button to select roaming charges per country.

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Checking Roaming Usage

1. Visit spintel.net.au

2. Login to My Account by clicking Customers and then My Account on the top right.

3.  Select the Mobile service (from the list on the left menu if you have more than one) and click on View Non Cap usage

4.  It will now show the Roaming charges incurred for the service selected.
Important: 

Roaming usage can be delayed up to 48 hours (or more) and you will not receive usage notifications. You should not rely solely on the alert service to monitor your usage. 

You will be billed for international roaming in arrears. There may be instances where it might take several months for roaming usage charges to appear on your bill because SpinTel must first receive and process usage information from third party networks overseas.

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GUIDES

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