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How Do I Check My Account Balance?

To check your balance simply login to My Account. Your balance appears on the first page you are greeted with when you login, in the upper right side.

If you have difficulties logging into My Account please phone us on 1300 303 375.

GUIDES

This knowledgebase contains helpful guides which cover a wide range of topics.

CUSTOMER SERVICE

Call us on 1300 303 375 or log in to My Account and request a callback at a time that suits you.

  • 8:00am to 8:00pm weekdays
  • 9:00am to 5:00pm weekends and holidays

All times are Australian Eastern Daylight Time (AEDT)

NETWORK STATUS

Customers experiencing service difficulties should check our Network Status page for known issues before troubleshooting.

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