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Account

How Do I Update My Payment Details?

To update your payment details, for direct debit and credit card methods, please follow these steps;

  1. Visit spintel.net.au
  2. Click 'My Account' in the top right.
  3. Login to My Account with your username and password.
  4. Click 'Update Payment Details' in the lower menu, and follow the prompts.

GUIDES

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CUSTOMER SERVICE

Call us on 1300 303 375 or log in to My Account and request a callback at a time that suits you.

  • 8:00am to 8:00pm weekdays
  • 9:00am to 5:00pm weekends and holidays

All times are Australian Eastern Daylight Time (AEDT)

NETWORK STATUS

Customers experiencing service difficulties should check our Network Status page for known issues before troubleshooting.

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