International Roaming allows you to use your mobile phone overseas as if you were in Australia. You can make and receive calls, send and receive texts, and use data while you are abroad.
To see which rates apply to the country you're visiting, please select it below.
Our $5 Day Pass provides a daily allowance of 5GB of data to use in over 150 Zone 1 destinations and 3000 standard minutes and 3000 standard SMS.
Our $5-day pass is valid for the following destinations.
AeroMobile, Afghanistan, Aland Islands, Albania, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bermuda, Bolivia, Bonaire, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Cayman Islands, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Curacao (Netherlands Antilles), Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana (Fr West Indies), Georgia, Germany, Ghana, Greece, Greenland, Grenada, Guadeloupe (Fr West Indies), Guam & the Northern Marianas, Guatemala, Guernsey, Haiti, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Korea South, Kuwait, Kyrgyzstan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Martinique (Fr West Indies), Mexico, Moldova, Montenegro, Montserrat (UK), Morocco, Myanmar, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Palestine, Panama, Papua New Guinea, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Samoa, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, St. Barthélemy (Fr West Indies), St. Kitts and Nevis, St. Lucia, St. Martin (Fr West Indies), St. Vincent and the Grenadines, Sweden, Switzerland, Tahiti (French Polynesia), Taiwan, Tajikistan, Thailand, Timor-Leste, Tonga, Trinidad and Tobago, Turkey, Turks and Caicos, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, US Virgin Islands, Vanuatu, Vatican City, Vietnam
SpinTel's $5 Roaming provides you with 3000 standard talk (mobile plans only) & SMS (excl. MMS) and 1GB of data per calendar day to use while travelling overseas.
If you exceed 1GB of data or the day passes and you continue to roam in an eligible destination, another $5 pass will automatically apply. Any unused data will expire.
You don't get charged for days you don't use your phone.
Listed below are the International Roaming details, all of these rates appear in Australian dollars.
To enable International Roaming:
If you wish to disable International Roaming simply switch it back off in My Account.
There are a few simple things you can do:
SpinTel recommends purchasing a travel SIM when travelling zones not covered by our Day Pass. This is much more cost effective. Should you still wish to make the most of the convenience of International Roaming and remain contactable on your Australian mobile number, this feature can be activated on your service.
We'd love to list step-by-step instructions for all mobile devices but, unfortunately, there are too many! However, we've given you a brief rundown below of the most popular devices:
As an existing customer, you will be able to monitor your International Roaming charges through My Account. This will be located under your mobile service's call usage.
Records of your usage will be received from mobile operators in the country in which you are travelling. However, this can be a slow process and make take up to three months, so it is highly recommended that you keep an eye on your usage to ensure no unexpected bills.
You may contact SpinTel on our local Sydney telephone number: (02) 82637905. The international dialling format for this is: +61282637905 from a mobile phone or 0011 61 282637905 from a fixed telephone. Keep in mind that if you are calling from your mobile service with International Roaming, you will be charged expensive per-minute voice calling charges.
Instead, you may prefer (if you have access to a fixed Internet service) to make an online enquiry. As an existing customer, you can do so at any time through My Account.
Most SpinTel mobile customers are eligible for our $5 International Roaming Day Pass. However, if you're on an older (grandfathered) mobile plan, your service may still use our previous $15 International Roaming Day Pass instead.
If you're unsure which roaming rates apply to your service, please refer to your Critical Information Summary (CIS) or contact our Support team before you travel. If you'd like access to the latest roaming inclusions and pricing, you can switch to one of our current mobile plans at any time.
