Contact Us

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Select the option that best matches your query to see our available contact options.

1. How can we help you today?

New Order

Order Update

Technical Support

Billing Question

2. How would you like to contact us?

Call Sales

Call Us

Chat

Call Back

Order Tracker

My Account

Pay Online

CALL US

Phone: 13 22 10

Weekdays: 8:00am to 8:00pm AEDT

Weekends: 9:00am to 5:00pm AEDT

CALL US

Phone: 1300 303 375

Weekdays: 8:00am to 8:00pm AEDT

Weekends: Chat Only

CHAT WITH US

Click here to chat with us now

We're also available on WhatsApp and Facebook Messenger.

Weekdays: 8:00am to 8:00pm AEDT

Weekends: 9:00am to 5:00pm AEDT

If you leave a message with us outside of business hours and we'll get back to you within 24 hours.

ORDER TRACKER

Click here to visit our order tracker

If you can't remember your order number, just check the email we sent when you placed your order as it will contain a link to track your order.

EMAIL US

Email is best if you're not after an immediate response, we'll reply to emails within 24-48 hours.

My Account

You can check your bills and lodge billing queries from within My Account

Pay Online

You can make a bill payment at any time online by visiting our Bill Payments page.

Call Me

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NBN Register Interest

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Please call us

Unfortunately we are unable to check your address online. Please call us so that one of our friendly sales agents can check for you.

CHAT NOW

CONTACT US

1. How can we help you today?

2. How would you like to contact us?

CALL US

CALL US

CHAT WITH US

ORDER TRACKER

EMAIL US

CALL BACK

My Account

Pay Online

MY ACCOUNT

We've recently launched a new My Account, with faster access to all of your favourite utilities.

SELF HELP PORTAL

If you're looking for a DIY solution we have a treasure trove of self-help articles in for our services.

CONTACT NUMBERS

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CAN WE HELP YOU CHOOSE THE RIGHT PLAN?

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Sales: 13 22 10

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