If you can't remember your order number, just check the email we sent when you placed your order as it will contain a link to track your order.
Email is best if you're not after an immediate response, we'll reply to emails within 24-48 hours.
We'll try to call you twice within your selected time frame, please look out for a Sydney number. Currently our call back service is running for Sales only, but we plan to extend this to other departments soon.
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You can check your bills and lodge billing queries from within My Account
You can make a bill payment at any time online by visiting our Bill Payments page.
We've recently launched a new My Account, with faster access to all of your favourite utilities.