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Business Bundle Nbn plans

Unlimited Internet, Phone Line and Australian Calls

Discover Our Most Flexible Nbn Bundles

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SpinTel NBN™
Business Saver
69
$
per mth
Great for home businesses with only a couple of users
Unlimited Data
50/20 Mbps
Typical evening speed
50/20 Mbps
Business hours speed
Select
SpinTel NBN™
Business
79
$
per mth
Great for all other businesses
Unlimited Data
50/40 Mbps
Typical evening speed
100/40 Mbps
Business hours speed
Select
Which devices will you need?
Phone service
Yes
No
Handset
Yes
No
Modem
Yes
No
Total monthly
$0.00

+ $0.00 Gateway
+ $0.00 Handset
+ $0.00 Postage

Total setup
$0.00
Prefer a call?

Minimum total cost: $0.00  |  Critical Information Summary  | Key Facts Sheet

Exceptional
help

“Thank you for your speedy, excellent, wonderful help, the team from SpinTel again has shown us just how friendly and caring they are…”

Prompt and positive service

“Asked for an upgrade, request approval given in a short time frame. Polite and efficient corresponding customer service team…”

Good service for a cheaper price

“Customer service agent Clay was very helpful. Connection was reliable, there was no issues with the connection, speed of the internet was good.”

Why SpinTel nbn™
All Aussie onboarding.

Our expert locals will make everything easy when you join.

Transparent costs.

Your business will never be faced with a bill shock.

Easy to
leave.

Leave easily, even if you’re in a contract, with minimum exit fees.

Easy to
track.

Log on and track your usage levels at any time.

365/day service support.

Our offshore team is there for your business every single day.

Loyalty
savings.

Bundle mobile, PBX and other services with your SpinTel nbn™ and save.

CLOUD PBX FEATURES

IVR (Menu Options)

Interactive Voice Response - "Press 1 for Sales, Press 2 for Service" - followed by sub menus. Customers must provide recording to SpinTel to create the IVR.

Queues

Queues are used by the system to queue your customer’s calls until a resource becomes available. Advertisements or music can be played while on hold.

Conferences

A conference allows a group of people to participate in a phone call. When users leave or arrive they can be announced. A maximum number of participants can also be set.

Extension Dialling

Each user on the system is allocated an extension and can be called via this extension. Extensions can be located anywhere in Australia, thereby providing you with free calls between locations.

Park Call

Park a caller and a voice prompt reads out what slot they are using (e.g. slot 701). Another person who needs to pick up the call dials 701 to answer the parked call.

Call Transfer

When the call is placed on hold, a call is placed to another extension. A conversation can take place privately before the caller on hold is connected to the new extension.

Voicemail

You can have voicemail on every extension, and passcodes can be set to restrict access.

Voicemail to email

This simply attaches any voicemails into an email as an audio file and emails to the recipient’s email address.

Ring Groups

"Ring Groups" sends a call to be received by more than one internal extensions. This feature is used most often for picking up calls received on a certain line and sending them to a certain department.

Time Conditions

Allows you to configure times of day that a certain IVR or call flow takes place. For example: Outside of business hours calls might divert to mobile, or they might be greeted by a prompt that says, "We are closed, please call back between 9am and 5pm".

Call Recording

Crucial to certain endeavours. Recorded data is often used during decision-making processes that affect operations, ideally improving productivity. Data aggregated from recordings works into training material, provides analytics during reviews and assists in special scenarios.

Music On Hold

Play custom music or advertisements while your customers are waiting for you to answer their call. SpinTel offers a default 'free' music file if you can’t provide your own.

CDR Call Reporting

Some call reporting functionality provided.

Announcements

Announcements are recordings plus an action. An announcement is configured in such a way that it, first of all, plays the announcement / recording, and can then perform an action afterwards.

Speed Dial

Use short dial strings to call other people. For example, 01 might dial the CEO's mobile number.

INTERNATIONAL RATES

Easily stay in touch with your loved ones with our competitive international calling rates.

As an added bonus, you'll also enjoy a low rate of $1.98 on landline calls for the first hour to any of the countries below. Flagfall may apply, please consult your plan's Critical Information Summary for more information.

Argentina, Austria, Belgium, Brazil, Canada, Chile, China, Czech Republic, Denmark, Finland, France, Germany, Greece, Guam, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Korea South, Liechtenstein, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Russian Federation, San Marino, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States of America

For call rates to a specific country, please select it from the list below.

FREQUENTLY ASKED QUESTIONS

This FAQ will answer some of the more general questions you might have about your order, click a question below to fast-forward to a section.

You'll generally receive your first bill when your service is activated. It will contain any set up and other one-off charges such as modem charges, as well as a pro-rata charge till the end of the billing period.

Your second bill will contain a full month's charge for your services and will generally be received about the same time each month. You can read more about our billing here.


TERMS

All of our products are covered by SpinTel's Standard Form of Agreement and are subject to our Acceptable Use Policy (AUP).

Things To Know

This page summarises some helpful things to know, if you have any questions please call us on 13 22 10.