How fast is 5G?
Average Peak 5G Internet Download Speed is calculated over the previous 3- month period and is the average speed experienced by a representative group of customers between 7pm and 11pm (the busy time for consumer Internet traffic). Past performance is not an indication of expected future speed.
The actual speed you will experience depends on a number of factors including congestion, placement of the 5G modem in your business, distance from the 5G tower, local conditions, hardware, software, the data source or destination and general internet traffic.
If at any time during the term of your plan, you’re not satisfied that you are getting download speeds of at least 50Mbps, simply report the issue to us and we will investigate and check if it’s within the terms of our 50Mbps Satisfaction Guarantee (Guarantee). If it is, we will confirm your eligibility to cancel your contract without cancellation fees under this Guarantee.