5G is safe, and a number of experts have dismissed claims linking 5G to COVID-19. Some statements from experts below:

• Australia: ARPANSA has reaffirmed 5G is safe: 
  https://www.arpansa.gov.au/news/5g-and-other-telecommunications-do-not-affect-immune-system
• The main WHO COVID-19 Myth Busters page is clear that viruses can’t be carried on radio waves:
  https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public/myth-busters
• The ITU reports no scientific basis for a link between 5G and COVID-19:
  https://www.itu.int/en/Pages/COVID-19/5g-covid-19-statement.aspx
• In the USA, FCC and FEMA urge people to do their part to stop the spread of rumours:
  https://www.fema.gov/coronavirus-rumor-control

Once the 5G network is fully developed and deployed, it has the potential to deliver: 

• High capacity of bandwidth (high speeds, high data volumes) 
• Low latency (mission critical, fast response) Mass/machine connectivity (low data volume, many applications)
• High availability (reliable, resilient)

We are working closely with customers to understand how 5G services can improve their lifestyle and offer solutions to their problems.

How fast is 5G? Average Peak 5G Internet Download Speed is calculated over the previous 3- month period and is the average speed experienced by a representative group of customers between 7pm and 11pm (the busy time for consumer Internet traffic). Past performance is not an indication of expected future speed.

The actual speed you will experience depends on a number of factors including congestion, placement of the 5G modem in your business, distance from the 5G tower, local conditions, hardware, software, the data source or destination and general internet traffic.

If at any time during the term of your plan, you’re not satisfied that you are getting download speeds of at least 50Mbps, simply report the issue to us and we will investigate and check if it’s within the terms of our 50Mbps Satisfaction Guarantee (Guarantee). If it is, we will confirm your eligibility to cancel your contract without cancellation fees under this Guarantee.