Accessibility

Get help using our website

If you would like some assistance accessing or understanding any of the content on our website contact us or chat with us using the icon in the lower right of the screen.

National relay service

If you have a hearing or speech impairment and wish to contact us you can use the National Relay Service (NRS).

• TTY users phone 133 677 then ask for 1300 302 502
• Speak and Listen users phone 1300 555 727 and ask for 1300 302 502
• Internet relay users connect to the NRS and ask for 1300 302 502

Downloadable documents

Our Critical Information Summaries and Monthly Bills are in PDF format, depending on your device configuration you might need to download additional software to view these file formats.

• Download Adobe Reader