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Compare SpinTel vs Exetel for the Best Mobile Plan
By Ned McRae
As our day-to-day business and operations, including work, shopping, entertainment, communications, etc., are continually moving to the cloud, choosing the best telecommunications and internet provider is more important than ever. Unfortunately for us, not all providers offer a one-size-fits-all solution for all our internet needs for the home, so comparing providers for the features and plans they offer is essential before choosing.
This blog will help you look at the benefits and advantages of two of Australia's telecommunications and internet providers: SpinTel vs. Exetel. We'll look into each feature, from NBN and mobile sim plans, to help you narrow your choices to what will best fit your lifestyle and needs. SpinTel vs. Exetel, let's get started!
SpinTel
The first network in our SpinTel vs. Exetel comparison is SpinTel. If you are looking for a provider that has been around for a quarter of a century and offers affordable internet speed at almost bargain prices, then look no further than SpinTel. SpinTel has been around since 1996 and continues to provide congestion-free internet for households and businesses.
SIM-Only Mobile
SpinTel offers a range of cost-effective mobile sim plans. They provide monthly no-contract plans with unlimited calls and texts for both personal and business use.
SpinTel's current SIM-only mobile plans include:
- 25GB plan for $14.00 per month (special: $22 ongoing after 6 months)
- 50GB plan for $29.00 per month
- 100GB plan for $35.00 per month
- 200GB plan for $50.00 per month
All plans come with no lock-in contracts, unlimited calls and texts, eSIM availability, and 4G/5G connectivity.
Broadband Network
The most noteworthy NBN plans SpinTel offers are their various speed tiers designed for different household needs. SpinTel's current NBN lineup includes:
- Home Starter (25/10 Mbps): $49/month (increases to $59.95 after 6 months)
- Home Value (50/20 Mbps): $66/month (increases to $76.95 after 6 months)
- Home Fast (100/20 Mbps): $71/month (increases to $81.95 after 6 months)
- Home Superfast (250/25 Mbps): $79/month (increases to $89.95 after 6 months)
- Home Ultrafast (750/50 Mbps): $90/month (no price increase after 6 months)
All NBN plans include unlimited data, $0 setup fees, and no lock-in contracts, giving you the flexibility to change or cancel your plan anytime without penalties.
SpinTel is ideal if you're looking for a no-frills internet connection with competitive pricing. They offer bundle discounts when you combine mobile and NBN services, helping you save even more on your monthly bills.
SpinTel also extends its services to small businesses, offering tailored solutions that provide both internet and telephone connectivity to support business operations and communications.
Exetel
Although Exetel is not a big name compared to many Australian telcos, it used to be the country's biggest independent internet provider. Today, Exetel is merged with the Superloop telco group, giving it the benefit of enhanced network infrastructure.
SIM-Only Mobile
Exetel offers four mobile sim with mobile internet plans. With a minimum of 4GB for the cheapest plan and 40GB for the most expensive bundle. Although it is more costly than SpinTel's offerings, Exetel allows data rollover.
- Saver (4G): $20/month for 10GB
- Value (4G): $28/month for 25GB
- Extra Value (5G): $35/month for 35GB
- Choice (5G): $40/month for 60GB
- Plus (5G): $50/month for 100GB
- Max (5G): $60/month for 150GB
All plans include unlimited national calls and texts, data rollover (up to 500GB or 1000GB depending on the plan), and prepaid 30-day auto-recharge cycles. Higher-tier plans also include unlimited standard international calls and SMS to 15 countries.
The key advantage of Exetel's mobile plans is the data rollover feature. Any unused data from your monthly allowance rolls over to the next billing cycle, ensuring you don't waste data you've paid for.
Broadband Network
Exetel offers several NBN speed tiers to suit different household needs:
- Everyday (25/10 Mbps): $55/month for the first 6 months, then $72/month ongoing with 25/8.5 Mbps typical evening speeds.
- Extra Value (50/20 Mbps): $65/month for the first 6 months, then $85/month ongoing with 50/17 Mbps typical evening speeds.
- Family (100/20 Mbps): $75/month for the first 6 months, then $95/month ongoing with 100/17 Mbps typical evening speeds.
- Power Home (100/40 Mbps): $85/month for the first 6 months, then $99/month ongoing with 100/34 Mbps typical evening speeds.
- Superfast (250/25 Mbps): $89/month for the first 6 months, then $104/month ongoing with 220/21 Mbps typical evening speeds for 6 months, then $98.99/month with 220/21 Mbps typical evening speeds.
All plans come with unlimited data, no lock-in contracts, and include "5 My Speed Boost™ Days" per month. These plans are designed to cater to different household sizes and usage patterns, from singles and couples to larger families with high bandwidth requirements.
SpinTel vs. Exetel- An Honest Comparison
| Feature | SpinTel | Exetel | |
|---|---|---|---|
| Plans | SpinTel offers NBN plans from 25Mbps to 750Mbps, mobile plans from 25GB to 200GB, and wireless internet solutions. | Exetel provides NBN plans from 25Mbps to 250Mbps, mobile plans from 10GB to 150GB, and includes features like data rollover and speed boost days. | |
| Affordability | SpinTel is generally more affordable in the long term, with competitive introductory and ongoing rates | Exetel offers attractive introductory discounts but higher ongoing costs after the promotional period. | |
| Customer Support | SpinTel provides customer support through calls, chat, and social media platforms. | Exetel's support is available through calls, emails, and online resources. | |
| Rating | According to ProductReview, SpinTel has a rating of 4.4 out of 5 from over 12,000 customer reviews with the majority of reviewers giving it 5 stars. | Exetel scores lower at 2.4 out of 5 from 1,700+ customer on ProductReview, with many users reporting issues with service quality. | |
| Flexibility | Both providers offer no lock-in contracts | ||
NBN Plan Pricing Comparison
| Speed Tier | Provider | Introductory Price | Ongoing Price | Typical Evening Speed | Special Features |
|---|---|---|---|---|---|
| 25 Mbps | SpinTel | $49.00/month | $59.95/month after 6 months | 25/8 Mbps | No lock-in contract, $0 setup |
| 25 Mbps | Exetel | $55/month | $72/month after 6 months | 25/8.5 Mbps | 5 Speed Boost Days |
| 50 Mbps | SpinTel | $66.00/month | $76.95/month after 6 months | 50/18 Mbps | No lock-in contract, $0 setup |
| 50 Mbps | Exetel | $65/month | $85/month after 6 months | 50/17 Mbps | 5 Speed Boost Days |
| 100 Mbps | SpinTel | $71.00/month | $81.95/month after 6 months | 100/18 Mbps | No lock-in contract, $0 setup |
| 100/20 Mbps | Exetel | $75/month | $95/month after 6 months | 100/17 Mbps | 5 Speed Boost Days |
| 100/40 Mbps | Exetel | $85/month | $99/month after 6 months | 100/34 Mbps | 5 Speed Boost Days |
| 250 Mbps | SpinTel | $79.00/month | $89.95/month after 6 months | 240/22 Mbps | No lock-in contract, $0 setup |
| 250 Mbps | Exetel | $89/month | $104/month after 6 months | 220/21 Mbps | 5 Speed Boost Days |
| 750 Mbps | SpinTel | $90.00/month | $90.00/month (lifetime discount) | 750/42 Mbps | No lock-in contract, $0 setup |
Mobile Plan Pricing Comparison
| Data Allowance | Provider | Monthly Price | Network | Special Features |
|---|---|---|---|---|
| 10GB | Exetel | $20.00 | 4G | Data rollover (max 500GB), Unlimited calls/texts |
| 25GB | SpinTel | $14.00 ($22 after 6 months) | 4G/5G | Unlimited calls/texts, eSIM available |
| 25GB | Exetel | $28.00 | 4G | Data rollover (max 500GB), Unlimited calls/texts |
| 35GB | Exetel | $35.00 | 5G | Data rollover (max 500GB), Int'l calls to 15 countries |
| 50GB | SpinTel | $29.00 | 4G/5G | Unlimited calls/texts, eSIM available |
| 60GB | Exetel | $40.00 | 5G | Data rollover (max 1000GB), Int'l calls to 15 countries |
| 100GB | SpinTel | $35.00 | 4G/5G | Unlimited calls/texts, eSIM available |
| 100GB | Exetel | $50.00 | 5G | Data rollover (max 1000GB), Int'l calls to 15 countries |
| 150GB | Exetel | $60.00 | 5G | Data rollover (max 1000GB), Int'l calls to 15 countries |
| 200GB | SpinTel | $50.00 | 4G/5G | Unlimited calls/texts, eSIM available |
Things to Consider for Choosing the Best Broadband Network Provider
- Plan Requirements: Consider what type of plan you need - whether it's mobile, NBN, or both. Assess your data usage and speed requirements based on your household size and online activities.
- Pricing Structure: Evaluate both introductory and ongoing pricing to understand the total cost over time. Look for hidden fees or charges that might increase your bill unexpectedly.
- Customer Support: Choose a provider with multiple support channels and responsive service to ensure any issues can be resolved quickly.
- Flexibility: Consider whether the plan offers no-contract options, allowing you to change or cancel without penalties if your needs change.
- Special Features: Look for features that add value, such as data rollover, speed boost options, or bundle discounts.
Final Thoughts
After comparing SpinTel vs. Exetel side by side, it's clear that both providers have their strengths. SpinTel stands out for its more affordable long-term pricing and higher customer satisfaction ratings. Their straightforward plans and bundle discounts make them an attractive option for budget-conscious consumers.
Exetel offers some unique features like data rollover and speed boost days, which may appeal to certain users. However, their higher ongoing costs after the promotional period and lower customer satisfaction ratings are factors to consider.
The right choice ultimately depends on your specific needs and priorities. For those prioritising long-term value and customer service, SpinTel appears to be the stronger option. For those who value features like data rollover and are willing to pay slightly more after the promotional period, Exetel might be worth considering.
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