Introducing our ChatBot

The SpinTel Chatbot is an innovative solution that provides customers with 24/7 support and assistance.

Our Chatbot is able to answer frequently asked questions, and help resolve common technical issues quickly and efficiently. Whether you're having trouble connecting to the internet or need help with your account, the Spintel Chatbot is always available to assist you. The Chatbot is easy to use, secure, and optimized for both desktop and mobile devices. If the Chatbot is unable to resolve your issue, it will connect you with a live support agent who can provide further assistance during business hours.

Click the chat icon in the lower right to start interacting with our bot.

If you're looking for a DIY solution we have a treasure trove of self-help articles in our knowledgebase.

Here's a few of our popular articles:

• Setting up your NBN connection
• Common Modem Configuration
• Setting Up Your NBN Using Your Own (BYO) Modem
• Pro-Rata, and why your first bill might be a bit different

If you get stuck don't hesitate to contact us.