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5G HOME INTERNET PLANS,
DONE RIGHT BY SPINTEL

Become the envy of your friends with an average speed of 239Mbps*

THE FASTEST AND EASIEST 5G AT HOME

Set up super-fast, high performance 5G internet in your home within minutes.
Super-fast typical busy speed (225Mbps*)
Low network delay
Peace of Mind coverage guaranteed.
No lock-in plans
Unlimited Data
20+ years experience and support

5G IS ROLLING OUT ACROSS AUSTRALIA, AND THE CONNECTION IS BETTER THAN EVER.

Are you fed-up with relying on a wired network? Or sick of waiting for a decent connection in your area? 5G home internet is the alternative you’ve been waiting for. Average super-fast download speed of 239Mbps* to download movies, games and more. All the benefits of fast Internet in your home, without the need for phone lines or cables. Set up the modem yourself and enjoy fast, wireless connection almost instantly.
1. Check your address
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2. Choose your plan
UNLIMITED DATA
$75.00
Per Month
MONTH TO MONTH CONTRACT
SPECIAL OFFER

Enjoy $15 off your Mobile Plan for first 6 mths (usually $90.00/mth)

Nokia FastMile Rental
Provided with your plan


UNLIMITED DATA
$70.00
Per Month
12 MONTHS CONTRACT
Nokia FastMile Rental
Provided with your plan


Your plan summary

Minimum total cost: Minimum total cost is $0.00.

Nokia Modem: Please click here to learn more about your hardware.

$/mth

+ $0.00 Postage Upfront

TERMS

All of our products are covered by SpinTel's Standard Form of Agreement and are subject to our Acceptable Use Policy (AUP).

The Mobile Service Description and The Mobile Standard Pricing Table also forms part of the agreement.

Things To Know

This page summarises some helpful things to know, if you have any questions please call us on 13 22 10.

  • The mobile service will be delivered over the Optus 5G network. Where 5G coverage is not temporarily available, the service will revert to 4G as available or compatible.
  • Service is billed monthly in advance.
  • Where a cancellation is requested, billing will cease at the end of the current billing period.
  • If the option is available, You are eligible to change your plan at any time, and that change will be effective as of the next billing month.

Service Schedule – 5G Wireless Broadband Service

    In applying for SpinTel’s Wireless Broadband service from us you agree to the following:

  • Services can only be terminated on the last day of your billing cycle. If you wish to terminate the service in the following billing month, you will be charged for the entire month.
  • The 5G Wireless Services have a '50Mbps coverage guarantee'. If you cancel your service for the ‘50Mbps coverage guarantee’, you agree to the following;
  • The returned modem must be in the same condition it was received with no damage to the unit. It must be returned with all included cables, power adapter and in the complete and original packaging. Failure to return all parts including all packaging will prevent us from being able to refund the cost of the modem.
  • Any refund will not include the shipping cost to receive or send back the modem.
  • Any service charges from when the service was activated to when the modem was returned will not be refunded.
  • You must contact us if you have are not receiving the minimum 50Mbps speeds. Our team will troubleshoot and create a Return Authorisation for the hardware and a service closure if the speed issue can not be resolved.

Terms of Rental Modems:

    These terms and conditions are specific for the modems supplied for Wireless Broadband.

    Equipment and Ownership:

  • SpinTel retains ownership of the rental modem. We reserve the right to supply you with rental modems that are refurbished, i.e. modems that may have been used previously by another customer. Prior to delivery to you, we will ensure that these modems are tested to be in good working order and have been reset to factory defaults.
  • Upon termination of the 5G service plan, you are required to return the modem to SpinTel. If you do not return the modem within 21 days from the date of termination or if the modem is considered damaged or misused (as described below), excluding reasonable wear and tear, you will need to pay the full retail price of the modem.
  • Upon termination of non 5G services you will be charged the rental value of the modem until it’s returned.
  • Installation:

  • Modems are delivered to you prior to installation. They are self-service “plug and play” devices.
  • Faulty and Replacement Equipment:

  • If you experience a problem with the rental modem, we will send you a replacement modem and a return bag. If your current model of the modem is unavailable, we will send you a replacement modem offering similar functionality. The modem must be returned within 21 days from the dispatch of the replacement modem. The returned modem will undergo diagnostic testing. There is no charge for replacement modems if modems are faulty, excluding reasonable wear and tear. You will need to pay the full retail price of the modem:
    • Nokia FastMile $935.00
    • if

    • (i) you do not return the modem or
    • (ii) it is considered damaged or misused such as the following: missing power pack, missing cables, missing or dislodged components or parts, water damage, dirt, dust, debris, disfigured, marked, foreign matter.

    Termination Billing Cycle:

  • When you cancel your subscription or terminate your service, you must return the modem to SpinTel.
  • If you cancel your subscription or terminate your service and you do not return the modem in working order within 21 calendar days from cancellation or termination, you will be charged the retail value of the modem, as applicable at the time the modem was provided to you.
  • This charge is applicable in addition to any applicable Early Termination Fees as part of your plan. You are to return the modem to us at your own cost and expense, via courier to SpinTel, at the address provided to you by us at the time of termination.

MORE REASONS TO LOVE US

7-Day Technical Support
Our amazing technical support staff are here to help you every day of the year
100% Australian Owned
SpinTel is a 100% Australian owned company employing local Australian staff
Dedicated Customer Care Team
Our customers mean everything to us, so we’re here to provide you with great sales, accounts and technical support whenever you need it
We’ve got over 20 years experience
Founded back in 1996 (yes, back before smartphones were invented), we’ve seen every change in the telco market, and have stayed ahead of the technology curve the whole time

WINNER WINNER, CHICKEN DINNER!

Still on the fence? We'll let our awards speak for us.

Best Value Mobile Plan...
Best Value Broadband Plan
Best SIM-ONLY Provider
Best Value Mobile Plan...

HERE'S WHAT EVERYONE'S ASKING US ABOUT 5G

What is 5G?+
What is 5G home internet?+
What do I need to start using 5G internet ?+
How fast is 5G home internet?+
How easy is it to set up the 5G modem in my home?+
How can I find the best 5G signal in my home?+
What is the 50Mbps guarantee?+
What is not supported by 5G Internet?+
What wireless 5G plans are available with SpinTel?+
What happens if I need to move to a new location after I’ve started my 5G Home service?+
Where can I check my coverage?+

WANT TO LEARN MORE ABOUT 5G

The Internet of Things

One of the most exciting areas of innovation that 5G will enable is IoT (Internet of Things). What is IoT and how can it affect our lives and how we work? Read our article A Connected Future: What is 5G loT? to find out. To access your own 5G wireless Internet technology, check out our 5G plans here

Eight top digital transformation trends for 2021

5G and IoT are set to change the way B2B and B2C markets perform and enhance the customer experience. Read about 8 trends predicted for 2021 in our article Top Digital Transformation Trends for 2021 Across B2B and B2C.. If you’d like to enhance your Internet experience, check out our 5G wireless Internet plans here.

*Average peak 5G download speed is calculated over the previous 3-month period and is the average speed experienced by a representative group of customers between 7pm and 11pm (the busy time for consumer Internet traffic). Past performance is not an indication of expected future speed. The actual speed you will experience depends on a number of factors, including congestion, placement of the 5G modem in your house, distance from the 5G tower, local conditions, hardware, software, the data source or destination and general internet traffic.

CAN WE HELP YOU CHOOSE THE RIGHT PLAN?

Our gurus will help you get started, and happily help you out.